Privacy Policy
Effective Date: [January 1, 2025]
At Man Cave Therapy (MCT), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you participate in MCT programs or use our services.
1. Overview
This Privacy Policy applies to all users of MCT’s services, including Members participating in group therapy sessions and visitors to our website. By using MCT’s services, you consent to the collection and use of your information as described in this policy. MCT adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and ensures compliance with applicable privacy laws in Canada.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
-
Registration Information: Name, email address, phone number, and other basic details provided during registration.
-
Payment Information: Debit/credit card details, Apple Pay, Google Pay, or other payment-related information processed through secure third-party platforms.
-
Session Participation Details: Information related to your participation in MCT programs, such as session schedules.
2.2 Automatically Collected Information
We may collect non-identifying information automatically, such as:
-
IP address.
-
Browser type and version.
-
Pages visited on our website.
2.3 Information We Do Not Collect
-
Therapy Notes or Protected Health Information (PHI): MCT does not collect, store, or process therapy notes or session records.
3. How We Use Your Information
3.1 To Provide and Manage Services
We use your information to:
-
Facilitate registration and participation in MCT programs.
-
Process payments securely via debit/credit cards, Apple Pay, and Google Pay.
-
Communicate program updates or changes.
3.2 To Improve Services
Non-identifying information may be used for:
-
Analyzing website usage to enhance functionality.
-
Collecting anonymous feedback to improve program quality.
4. Disclosure of Information
4.1 Third-Party Service Providers
We may share limited information with third-party providers for the following purposes:
-
Payment Processing: Payment details are securely handled by our third-party platforms, including Apple Pay, Google Pay, and debit/credit card processors.
-
Video Conferencing: Session participation is facilitated using Zoom for Healthcare, a HIPAA-compliant video conferencing platform.
4.2 Legal Requirements
We may disclose your information if required by law or to:
-
Comply with legal obligations, such as court orders or subpoenas.
-
Prevent harm or respond to emergencies involving safety threats.
4.3 Confidentiality in Group Therapy
While therapists and Members are expected to maintain confidentiality, MCT cannot guarantee confidentiality in a group setting. Members participate at their own risk.
5. Data Security
5.1 Security Measures
MCT uses commercially reasonable security measures to protect your personal information, including:
-
Encrypted communications for all online transactions.
-
Secure access controls for data storage.
5.2 Limitations
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. MCT cannot guarantee absolute security. Members are responsible for maintaining the security of their personal devices, login credentials, and email accounts used to access MCT services. MCT is not responsible for unauthorized access resulting from Member negligence or compromised personal devices.
6. Your Rights
You have the following rights regarding your personal information:
-
Access and Correction: Request access to or correction of your personal information.
-
Data Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
To exercise these rights, contact us at [mancavetherapyinfo@gmail.com].
7. Use of Third-Party Platforms
MCT uses third-party platforms for payment processing and video conferencing:
-
Payments: Debit/credit cards, Apple Pay, and Google Pay are processed through secure third-party platforms.
-
Video Conferencing: Sessions are conducted using Zoom for Healthcare, a secure, HIPAA-compliant platform.
These platforms have their own privacy policies. MCT is not responsible for breaches, technical issues, or misuse of data by these providers.
8. Cookies and Tracking
Our website may use cookies to enhance user experience. Cookies collect non-identifying information, such as browsing behavior, to help us analyze website traffic and improve functionality.
You can manage cookie preferences through your browser settings.
9. Crisis and Emergency Disclaimer
MCT programs are not suitable for crisis situations. If you experience an emergency, contact local emergency services or a crisis hotline. MCT is not liable for emergency outcomes.
10. Updates to This Privacy Policy
MCT reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Members will be notified of significant updates via email or our website. Continued use of MCT’s services constitutes acceptance of the revised policy.
11.Cybersecurity Disclaimer and Financial Liability
MCT is not liable for any financial damages, legal claims, or reputational harm arising from cybersecurity breaches, hacking incidents, or unauthorized data access affecting third-party platforms (e.g., Zoom, payment processors) or Members' personal devices.
12.Contact Us
For privacy concerns or questions about this policy, please contact:
Man Cave Therapy (MCT)
Email: [mancavetherapyinfo@gmail.com]
This updated policy reflects your payment methods and use of Zoom for Healthcare. Let me know if further adjustments are needed!